Privacy Policy
Introduction and general terms
Privacy and online safety are important to Europa Studio. This policy explains how we may collect information about you and then how we use it. It also gives certain assurances on things that we will and will not do.
This Privacy Policy explains the following:
- what information we may collect about you;
- how do we use the information we collect about you;
- when we may use your details to contact you;
- whether we will share your information with anyone else;
- how long we will keep your information for;
- the use of cookies on this website;
- how you can control your personal data.
Europa Studio is committed to protecting your personal information. We process all personal data in accordance with applicable legislation regarding the protection of privacy, in particular but not limited to the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).
What information we may collect about you?
When you access, sign up for or use any of the Europa Studio services, materials or online content, such as newsletters, downloadable documents or contact forms we may receive personal information about you. We only collect information that we know we will genuinely use. This can consist of information such as your name, email address, postal address, telephone or mobile number, company or industry sector depending on the activity. By submitting your details, you enable Europa Studio (and where applicable its contractors) to provide you with the services, materials or online content you select.
How do we use the information we collect about you?
Europa Studio will use your personal information for a number of purposes including the following:
- to provide you with our services and to deal with your requests and enquiries;
- to provide you with information about our services, materials or online content when requested by you;
- to provide you with the most user-friendly navigation experience.
Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.
When we may use your details to contact you?
Europa Studio may contact you:
- in relation to any service, material or online content you have signed up for or enquired about in order to ensure that we can deliver those to you;
- in relation to any correspondence we receive from you or any comment or complaint you make about our services;
- for marketing purposes, or to promote new services, materials or online content where you have agreed to this.
Will we share your data with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in this section.
In general, we will only use your information within Europa Studio and only share it outside Europa Studio where you have requested or given your consent or where it is necessary in order to deliver our services.
How long do we keep your data for?
To make sure we meet our legal data protection and privacy obligations, we will only keep your personal information on our system for as long as is necessary for the relevant activity. In most circumstances, we will keep your information for the lifetime of your account with Europa Studio.
Cookies and information we collect from you
Europa Studio website is designed to use certain type of cookies and by continuing to use our website you are agreeing to our use of those cookies. Deleting or rejecting cookies may adversely affect your user experience of our website and we might not be able to provide some features you have previously chosen to receive.
Our website uses the following categories of cookies:
Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features. They don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
Functionality cookies
These cookies allow the website to provide enhanced, more personal features such as display the website in your preferred language. The information these cookies collect is anonymised and they cannot track your browsing activity on other websites.
The functionality cookies used by this website are used by the WPML plugin to manage the multilingual capabilities of the site. They expire after 24 hours.
wp-wpml_current_language
This cookie stores the current language.
_icl_visitor_lang_js
This cookie stores the redirected language.
wpml_browser_redirect_test
This cookie tests if cookies are enabled.
How can I manage the cookies on this website?
To manage all cookies placed on your computer, mobile phone or tablet device through your web browser settings, please consult your browser’s guide. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Links to other websites
On Europa Studio website you can find hyperlinks to websites owned and operated by third-party companies and organisations. These third-party websites have their own privacy policies and are also likely to use cookies. We do not accept any responsibility or liability for the way these companies handle personal data and ensure the protection of your privacy. Your use of such websites is at your own risk. Consequently, we advise you to consult the privacy policies of these websites prior to their use. The conditions offered by these websites may not be the same as those offered by Europa Studio.
Controlling your personal data
You stay in control of your personal data at all times. You have the right to request a copy of the personal information Europa Studio holds about you. We will require you to prove your identity with two pieces of approved identification. For this purpose, we will accept a photocopy of your passport and an original copy of a utility bill showing your current address.
We reserve the right to charge you a small administration fee to meet our costs in honouring your legal rights, where permitted by the relevant law. We also reserve the right not to comply with any enquiries or requests we receive about the information we collect, where we may lawfully do so. For example, if we have reason to believe that a request is malicious, technically impossible, involves disproportionate effort or could be harmful to others.
If some information related to you is incorrect, incomplete, or obsolete, you may ask us to correct this information without any charge.
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by contacting us via email. Alternatively, you may unsubscribe from our marketing emails using the unsubscribe link, which we include in the footer of each marketing email we send to you.
Changes to this policy
This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Europa Studio. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Europa Studio website to submit personal information to Europa Studio.
Contacting us about this policy
If you have any questions or comments about this Privacy Policy, please contact our Data Protection Officer: mydata@europa.studio.
Last updated: 7 December 2023